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Things to Know - Cancellation Policies
Make your vacation even more memorable by taking the opportuity to read these important points about your reservation.| Cancellation Policies | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Cancellation fees for cruise, air, land and other charges will follow the schedule below and apply to all guests on the reservation. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not canceled in full. Gateway changes for air and name changes for cruise, air, land and other add-ons are considered cancellations. Cancellations must be telephoned to our Reservations Department by your travel agent. Depending on when the cruise is canceled, cancellation charges will be assessed as stated on the Cancellation Fee Schedule. Cabin category downgrade / changes may result in fees being assessed. No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Requests for refunds must be in writing to NCL. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3-4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. NCL's Payment and Cancellation Policy is subject to change without notice. Reservations that are not paid in full by the final payment due date are subject to cancellation and in the event a reservation is canceled, a cancellation fee will apply No refunds will be given on any cruise for no-shows No refunds will be made in the event of interruption or cancellation by any passenger after commencement of the cruise. Name changes and departure date changes are considered reservation cancellations and are subject to the above cancellation fees. Requests for refunds must be in writing to NCL. Cruise tickets, air tickets, transfer coupons and/or vacation package vouchers must be returned before a refund can be made. Refund processing time is about 3 to 4 weeks. Air tickets issued by our Air/Sea Department for passengers on our Air/Sea programs are refundable only to Norwegian Cruise Line. Group passenger policies may differ. NCL's Payment and Cancellation Policy is subject to change without notice. No refunds will be given for any missed days of a Land Package. Cancellation fees for air, land and other add-on charges will apply even if the reservation is not cancelled in full. Gateway changes, flight date changes and name substitutions are considered cancellations, and air cancellation fees will apply. Additionally, spelling corrections may be considered cancellations. Name substitutions and departure date changes for cruise, land and other add-ons are considered cancellations and are subject to cancellation fees. Cancellation fees will begin immediately once money has been applied to the reservation. Once payment is applied, the reservation is subject to cancellation fees according to the below schedule.
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